E-Z Way Parking Reviews
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Outdoor Valet

  
AN - NJ
11/18/2014

Our family of 6 cars all used this lot and all had their cars gone thru. My car lost change and all radio stations changed. Others also lost items and had cars driven. Lot acknowledges some bad hiring choices. Use with caution if at all.

 

Outdoor Valet

  
Leslie S. - Leslie S
07/10/2014

Everything went quickly but I was not told in advance that I would have to lug my luggage to another door and go up one flight… other than that it went very well.

 

Outdoor Valet

  
Leslie S. - Leslie S.
07/08/2014

I've never used E-Z Way Parking before and although I am overall happy with the parking I would have liked to know when I dropped off the car that on the return trip I would have to drag my luggage one flight up and many doors down for the pickup area....they should tell all customers where they have to drag their luggage as opposed to just picking up passengers and luggage just outside of baggage claim. This was a big pain in the neck.

 

Outdoor Valet

  
Agustina M. - New Jersey
07/08/2014

It is super convenient, but too many surcharges. Make it a flat rate!

 

Outdoor Valet

  
Samantha F L. - NY, NY
07/08/2014

I don't know what the other bad reviewers are talking about. The shuttle came so quick and was so close to the airport. I would have preferred to have the car inside but at this price I certainly can't complain. They were courteous and quick especially since it was so hot in NY those few days. I will park there again.

 

Outdoor Valet

  
Unhappy Customer
07/04/2014

I have had 2 bad experiences with the E-Z parking staff (Two different ladies behind the counter - I should not call them ladies, as their attitude and behavior was anything but lady-like). First experience was on May 11th and second was on June 26. In both occasions, I had called in with the Valet ticket number after collecting my luggage; upon arrival at the parking lot, my car was not available for pick up. Upon asking the status, the lady at the desk would not even acknowledge me nor make any effort to radio the valet to bring the car to the front office. I asked for a number to call the customer service and I was told to go search the website. The first time (the elderly lady at the counter) pretty much shut the office door on my face and returned to watch her TV). The second time, (the younger lady at the counter) walked out of the office without even speaking a word. The shuttle driver who was outside make an open remark that the lady does not know what she is doing.

E-Z way parking needs to know that there are plenty of options for customers like me who uses airport parking frequently. They should understand that low-price offers do not have to necessarily accompany ill-treatment of their customers.

 

Outdoor Valet

  
Brendan M. - Piscataway, NJ
06/30/2014

Worked great. There was a bit of a disconnect on the pickup for the return flight and we had to call a couple of times to get them to come. But otherwise, very responsive and professional. Worth it for the price.

 

Outdoor Valet

  
Brian S. - NJ
05/17/2014

What a great alternative to expensive parking. Got there easily, checked in and got right on a shuttle. I didn't use the shuttle on the return trip so I can't comment on it. I will definitely use this again

 

Outdoor Valet

  
Shereen H. - New Jersey
04/18/2014

I didn't like that we had to wait over and hour for the shuttle to pick us up to get the car.

 

Outdoor Valet

  
Jeff E. - Manalapan, NJ
03/26/2014

Very hard to find parking lot, but once I did, everything was great.

 

Outdoor Valet

  
B.B. - PA
03/25/2014

Not too easy to find. The shuttle drivers were super nice. Service was good, price was great (don't forget your receipt from booking online). I'll park there again.

 

Outdoor Valet

  
Jerrilyn C. - Lords Valley, PA
02/17/2014

The shuttle though a little slow in picking us up driver was more than courteous. Car was waiting almost clean of snow, shuttle driver helped us clean it off...
We have used this facility before and have recommended it to friends.

 

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