I have had 2 bad experiences with the E-Z parking staff (Two different ladies behind the counter - I should not call them ladies, as their attitude and behavior was anything but lady-like). First experience was on May 11th and second was on June 26. In both occasions, I had called in with the Valet ticket number after collecting my luggage; upon arrival at the parking lot, my car was not available for pick up. Upon asking the status, the lady at the desk would not even acknowledge me nor make any effort to radio the valet to bring the car to the front office. I asked for a number to call the customer service and I was told to go search the website. The first time (the elderly lady at the counter) pretty much shut the office door on my face and returned to watch her TV). The second time, (the younger lady at the counter) walked out of the office without even speaking a word. The shuttle driver who was outside make an open remark that the lady does not know what she is doing.
E-Z way parking needs to know that there are plenty of options for customers like me who uses airport parking frequently. They should understand that low-price offers do not have to necessarily accompany ill-treatment of their customers.