Only problem I can recall was the directions to the facility when we got off Rt. 78 coming from the west. On the map it looked as though the hotel was on the right. Had to make a U-turn and come back on the other side.
Other than that, company and personnel were prompt and very courteous. Thank you - we will definitely use you again.
We had to call for shuttle 3 times, the 1st time we were hung up on and subsequent calls due to communication problems on where the pick up. we had to wait at Newark for almost an hour for our shuttle, not the way we wanted to end our trip!
I returned by 7:00 pm and just because I put my return time as 4:00 pm, I was charged extra money. IF I would put 8:00 there will not be a problem. Clear BS. The rate is given fot the day not for the arrival time on that day. That is the way to rip people off. DO NOT RECOMMEND ANYBODY TO USE THIS PARKING. BAD BUSINESS CULTURE.
They moved our car after we left for the airport and when we returned our new car battery was dead. They did not seem concerned by this and had to wait as they took another person's car who was parked their to jump it off. Make sure you check the mileage on your car when you drop it off.
