Courtney - Santa Barbara, CA
Upon arrival to the facility (late at night for a red eye) there was a sign blocking the structure that read "Full" (we had a reservation) and no one was in the booth. After waiting outside for a few minutes, we called the number we had and someone came out a few minutes later directing us to the adjacent structure. Sounds like they recently acquired the one across the way and will have better signage soon (I hope).
Didn't have to wait barely at all for a shuttle on either end of the trip, which was great. Standing room only on way back to the car but that was ok with us.
Upon exiting the structure, the poor attendant was having to run each credit card across the street in the other facility. She was more than pleasant and had such a great attitude but each car had to wait a while and we felt bad for her having to actually run back and forth.
All in all, easy access, affordable parking and friendly staff. We'll use them again for sure.