JAIRO A SANDOVAL - Fort Lauderdale
Attendants can certainly be more friendly. They give the customer the impression that we are not welcome. Their look and attitude gives your customers the impression of "what the f... you doing here."
Not a welcoming word, not a please wait. Your customers are left wandering what is next?, what have we done wrong to deserve such unpleasant attitude. and the shuttle driver? it is best not to talk about! He did not speak a word during the ride to the airport. Not a single word, not a welcoming word. None of the employees present a good image to the customer. They simply work without concern for the image of the company and the confort of the user.
Will I park at your facility again? YES, SURE IF THERE IS NO OTHER FACILITY AVAILABLE. Please for the Goodwill of your company train your employees better. It is a very simple task to be nice to the tourists and frequent users of your services.